We are seeking a Technical Support Associate Analyst to join our Technology Solutions and Support organization, which provides exceptional desktop and technology support to colleagues across the United States in both office and remote environments. As part of the Deskside Support Services (DSS) team, you will act as a key technical contact, offering hands-on assistance with computer hardware, software, and networking issues. You will be responsible for installing, configuring, troubleshooting, and repairing workstations, as well as monitoring system performance and resolving technical problems. In this role, you will also manage IT service tickets, maintain hardware inventory, and escalate unresolved issues as needed. You will work closely with cross-functional teams to implement system enhancements, recommend improvements, and ensure seamless technical operations. A strong focus on customer service is essential, as you will communicate directly with colleagues, provide training on technology policies and procedures, and ensure a high level of satisfaction through timely and professional support. The ideal candidate will have at least three years of PC/LAN technical support experience, strong knowledge of Microsoft and Apple systems, networking, telecommunications, and mobile device management, along with excellent problem-solving and communication skills. An A+ certification or equivalent combination of education and experience is preferred, and a Bachelors degree in technology, hospitality, retail, or another customer-focused field is highly regarded. This is an excellent opportunity for a motivated, empathetic, and technically skilled individual to contribute to a collaborative IT team and make a meaningful impact by ensuring reliable technology support across the organization.
...growth.Role OverviewWe are currently looking for an Experience Curator. The goal of this position is to curate a highly personalized... ... complaints or issues.Provide operational support such as assisting with guest flow, training staff on the importance of guest personalization...
...Job Description Job Description About the Role: We're looking for a reliable, detail-oriented team member to join our bakery operations. This position supports daily productio. If you enjoy working in a fast-paced food environment and take pride in cleanliness,...
...About Crossover Health Crossover makes remarkable health possible by bringing people, their doctors, data, and benefits together under... ...near and far. Job Responsibilities The Health Coach assists our members with a variety of health concerns including,...
...community and help us put health first With over 10 million sales interactions annually, Humana understands that while great... ...The MarketPoint Career Channel Team is looking for skilled Medicare Field Sales Agents. This is a field-based role, and candidates must live in...
...development ~ Vision insurance Our growing, industry leading, recession-proof business is looking to add an experienced Roofing Project Manager to our Construction Division. The Roofing Project Manager is responsible for a variety of tasks surrounding a roofing...