Job Description

Supply Chain Manager

We are seeking an experienced supply chain professional to manage inventory, logistics, and supplier relationships for a growing eCommerce business. This role ensures smooth operations across warehouses, 3PL providers, and international shipping partners while supporting demand planning and process improvements.

Key Responsibilities

Inventory & Stock Management

• Monitor and maintain optimal stock levels across warehouses and 3PL providers.
• Reconcile inventory variances and resolve stock discrepancies.
• Maintain accurate records in inventory management systems.

Forecasting & Planning

• Assist with forecasting and demand planning in collaboration with operations and eCommerce teams.
• Place purchase orders with manufacturers and suppliers based on forecasts and inventory levels.
• Monitor production timelines and proactively escalate delays or issues.

Logistics & Shipping

• Track inbound and outbound shipments to ensure timely delivery.
• Liaise with freight forwarders, couriers, and 3PL partners to manage freight bookings, customs, and delivery schedules.
• Ensure accurate documentation for international shipments and customs clearance.

Supplier & Partner Management

• Build strong relationships with suppliers and 3PLs to improve service and efficiency.

Reporting & Analysis

• Support regular reporting on supply chain performance, delivery timelines, and stock health.
• Analyze supply chain data to identify trends and areas for improvement.

Process Improvement & Technology

• Assist with streamlining supply chain processes and workflows.
• Support the implementation of automation tools and integrations with platforms like Shopify, NetSuite, or similar.

Compliance

• Ensure compliance with relevant safety and quality standards.
• Perform other role-specific duties as required.

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Business, or related field.
• Minimum 5 years of experience in supply chain, logistics, or operations within eCommerce or retail.
• Proven experience working with 3PLs, freight forwarders, and international shipping. (Must have)
• Solid understanding of inventory management systems and supply chain best practices.
• Strong analytical skills and attention to detail.
• Excellent communication and problem-solving abilities.
• Skilled in creating and maintaining product SKUs, variants, and Bill of Materials (BOM) for bundled or kit products.
• Proficiency in Excel/Google Sheets; experience with Shopify, DEAR Systems, or NetSuite is a plus.

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