Senior Product Insights Analyst II, Infrastructure Products at HashiCorp Job at I did my part and supported the Regular Toilet, New York, NY

cFI3ZzRHdEhiZXdYam5mNGw5MU5qYjd0RkE9PQ==
  • I did my part and supported the Regular Toilet
  • New York, NY

Job Description

About the team HashiCorp’s Portfolio Strategy team is central to our R&D organization and closely connected to product management, engineering, design, product marketing, support, and go-to-market teams. As a Senior Product Insights Analyst focused on our infrastructure products (including Terraform, Packer, and Waypoint), you will connect our product development process to business outcomes and drive insights to improve growth and adoption. This is an opportunity to play a key role in driving impact throughout the product development lifecycle and contribute to the strategic direction of our infrastructure products. You will have high levels of executive visibility and opportunities to work cross-functionally. What you’ll do (responsibilities) Product Insights: Develop and maintain a comprehensive analytics framework that provides real-time insights into the performance of our infrastructure products, focusing on key metrics such as user engagement, feature adoption, retention, and churn. Strategic Planning: Leverage insights from the analytics framework to collaborate closely with product managers, driving continuous improvements and strategic adjustments to the roadmaps for Terraform, Packer, and Waypoint. Drive strategic business transformation initiatives, like quarterly business reviews and annual planning processes. Competitive Intelligence: Conduct thorough analyses of competitor infrastructure products, gathering intelligence that will inform our product strategy. Produce strategic reports that will guide product management in making data-driven decisions specific to our infrastructure offerings. Pricing and Packaging: Collaborate with product marketing to develop and refine pricing and packaging strategies that enhance customer adoption and strengthen market differentiation. Customer Feedback and Sentiment Analysis : Collect, analyze, and synthesize customer feedback from various sources (e.g., surveys, support interactions, social media) to identify trends and pain points. Use this data to inform continuous product improvements, enhance user satisfaction, and drive long-term customer loyalty. What you’ll need (minimum qualifications) Experience: 10+ years of experience in product management, management consulting, product analytics, or other relevant experience, specifically within the infrastructure or DevOps space. Background: Deep understanding of DevOps software business models, with a strong grasp of the underlying economics, key product and usage metrics, and the role of telemetry in supporting data-driven decision-making. Strategic Thinking: Demonstrated ability to think strategically and develop frameworks for novel problems, with a proven track record of translating data-driven insights into actionable strategies that align with long-term business goals and drive product success. Analytical & Technical Skills: Ability to analyze complex datasets and provide actionable insights. Familiarity with data analytics tools (e.g., Snowflake, SQL, Python, etc.) and data visualization tools (e.g., Tableau, Sigma, etc.) or similar tools is required. Collaboration Skills: Demonstrated ability to work effectively with cross-functional teams, including engineering, product management, sales, and marketing. Experience in aligning diverse teams to achieve strategic objectives is essential. Problem Solving Skills: Strong problem-solving abilities, with a track record of identifying issues and developing innovative solutions in a fast-paced environment. Communication Skills: Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely to executive level stakeholders. What's nice to have (preferred qualifications) Education: A degree in computer science, statistics, data science, or an MBA. Telemetry: Expertise in designing and implementing telemetry systems to capture key data points, enabling robust analytics and insights within infrastructure products. Open Source: Experience with open-source business models, particularly in the infrastructure or DevOps space. Licensing Models: Exposure to both on-premise licensing models and migration strategies to cloud within the context of infrastructure products. #LI-Remote Individual pay within the range will be determined based on job related-factors such as skills, experience, and education or training. The base pay range for this role in the SF Bay Area / NYC area is: $224,400 — $264,000 USD The base pay range for this role in Seattle Metro, Denver / Boulder Metro, New York (excluding NYC), Washington D.C., or California (excluding SF Bay Area) is: $205,700 — $242,000 USD The base pay range for this role in Colorado (excluding Denver / Boulder Metro) and Washington (excluding Seattle Metro) is: $187,000 — $220,000 USD #J-18808-Ljbffr I did my part and supported the Regular Toilet

Job Tags

Remote job,

Similar Jobs

Admiral Merchants

CDL-A Truck Driver Owner Operators Job at Admiral Merchants

Become an Owner Operator for Admiral!! Our owner-operators take pride in their work, their equipment, and their business. Being 100% owner...  ...At least 1 year of Open Deck experience Must own your own truck and trailer We work hard to ensure that our owner operators... 

ProTouch Staffing

Endocrinology Physician Job at ProTouch Staffing

We are seeking a skilled and compassionate Pediatric Endocrinologist to join our team. As a Pediatric Endocrinologist, you will specialize in diagnosing and treating endocrine disorders in children and adolescents. You will play a crucial role in providing comprehensive...

ECS Limited

Junior Web Application Developer Job at ECS Limited

ECS is seeking a Junior Web Application Developer to work in our Remote office.The Opportunity:Are you looking to help the Department of Defense (DoD) identify emerging technologies that might help develop the future joint force and our nation's civilian workforce?... 

Leons Garden World

Garden Center Associate Job at Leons Garden World

 ...Job Description Job Description Leon's Garden Center is currently seeking a full-timegarden associate to join our team at our Kirkwood Hwy location! We are a local retail garden center featuringhouseplants, fresh cut flowers,deciduous and evergreen trees/shrubs,... 

Robert Half

Administrative Assistant Job at Robert Half

 ...Job Description Job Description We are offering a long-term contract employment opportunity for an Administrative Assistant role in the Manufacturing industry located in Bala Cynwyd, PA, Pennsylvania. The successful Administrative Assistant will be tasked with a variety...