The Animal Control Officer Lead requires a mastery of skills, including the application of highly specialized and/or technical training, skills and knowledge to ensure the protection of citizens and property, and safekeeping of animals through enforcement of state laws and local ordinances. Major Duties and Responsibilities: Facilitates mediations as the representative of the division between citizens. Acts as team lead for activities. Demonstrates strategic thinking in project development. Provides classroom instructions to other Animal Care & Control Officers. Acts as response coordinators for CART and SART responses. Serves as a mentor for Animal Care & Control Officers. Provides direction to Animal Control Officers and Animal Control Officer Senior in complex field situations. Performs special patrol, investigative and other animal control functions as required. Performs other duties as assigned. Minimum Qualifications: Six (6) years of enforcement experience with Animal Care & Control. One (1) year of service as an Animal Care & Control Officer Senior. Graduation from high school, G.E.D. or equivalent. Must be able to lift animals up to 100 pounds. Valid North Carolina or South Carolina Driver’s License. Knowledge, Skills, and Abilities: Knowledge of the safe handling and general welfare of both small and large domestic and wild animals. Demonstrates considerable initiative and judgement in complex and emergency situations. Ability to receive and comprehend oral and written directions and prepare extensive reports. Ability to deal with the public in a courteous, tactful and effective manner. Attend and complete all training/classes set forth in the training matrix for Animal Care & Control Officers and show proficiency in knowledge. Work different shifts with rotating days off. ADA and Other Requirements: Positions in this class typically require grasping, talking, hearing, seeing, and repetitive motions. Physical Requirements: Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking for extended periods of time. Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks. Ability to see, hear, and communicate information effectively. Sensory Requirements: Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proofreading, data entry, tabulating data. Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain. Comprehend written information in work-related documents. Ability to hear, understand, and distinguish speech. Working Conditions: Indoor/Outdoor environment; may enter a residence containing a deceased person to remove an animal; work in a variety of environmental and weather conditions in indoor and outdoor settings; regular exposure to fumes or airborne particles, animal transmitted diseases, exposure to fractious, frightened, dangerous animals; mental and emotional stress from euthanasia; contact with irate/emotional pet owners and victims; frequent exposure to wet and/or humid conditions and vibration; potential for contact with toxic or caustic chemicals; the noise level in the work environment is usually loud. Other Requirements: Successfully complete and pass a pre-employment hearing, vision, and psychological evaluation. Failure to successfully pass all segments of the pre-employment evaluation process will result in disqualification from further consideration under this vacancy announcement. CONDITIONS OF EMPLOYMENT: The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check. Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports. Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments. The City of Charlotte is an Equal Opportunity Employer.
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