Job Description

Job Description

Job Description

Responsibilities:

- Manage and maintain WordPress site maintenance for up to 100 sites.
- Troubleshoot and resolve customer issues promptly, providing ongoing maintenance for the sites hosted on our server.
- Utilize knowledge of WordPress page builders and block editors, including Divi and Elementor, to effectively manage and troubleshoot sites.
- Handle client support tickets for WordPress sites.
- Utilize a dedicated HubSpot seat to manage and develop CMS projects.
- Update customer records in HubSpot pipeline.
- Communicate with clients to understand their needs and resolve issues efficiently.
- Ensure excellent customer service and support to maintain high client satisfaction.
- Working hours are M-F Central Time Zone and must be available for weekend emergencies.

Requirements:

- Proven experience with WordPress website development and maintenance.

- Expert with WordPress page builders and block editors such as Divi and Elementor.
- Basic understanding of JavaScript.
- Basic understanding of back-end development fundamentals.
- HTML and CSS Expertise.
- Basic understanding of Hubl (HubSpot coding) and PHP is a huge plus.
- Basic understanding of technical search engine optimization, Google Analytics and Google.
- Search Console.
- Experience with Adobe Creative Suite.
- Experience with Figma.
- Knows how to build pages in the CMS from wireframes and high-fidelity designs.
- Reasonable knowledge of Microsoft Word, Teams, ticket systems, and project management systems.
- HubSpot CMS certification can be optional but should be willing to be certified.
- Strong troubleshooting skills for a variety of software.
- Ability to resolve technical issues efficiently.
- Excellent communication skills.
- Excellent customer communication and service skills.
- Ability to work independently and manage time effectively..

Compensation & Benefits (to be provided by Offshore Launch):

- $1400 to $1800 depends on experience.

- $500 bonus at 90-day mark.
- 13th month pay (paid on Jun 1 and Dec 1).
- Performance-based bonuses.
- Comprehensive HMO policy, including dependents.
- Annual continuing education budget to support professional development.
- Start date: TBA

Job Tags

Offshore, Weekend work,

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