Service Delivery Manager job at Shanghai Changqiu Enterprise Management Co., Ltd Abroad, US

Native level Japanese and proficient in spoken and written English
Degree in any discipline
5 years+ of HR / payroll / compensation & benefits / accounting experience in an international business environment
Proven experience in building and leading a team
Exposure working in a matrix organization requiring strong management, collaboration and teamwork skills
Productivity driven, eager to strive for continued quality improvement
Of unquestioned personal and professional integrity
Ability to work in a fast paced environment
Willingness to travel Develop Payroll Capabilities: Enhance Japan’s payroll services to meet the needs of both local and regional clients.
Lead and Inspire: Provide clear direction and leadership to the team, ensuring performance standards are met or exceeded.
Manage Payroll Activities: Oversee monthly payroll processes to ensure accurate and timely deliverables.
Client Issue Resolution: Act as the primary point of escalation for client issues, ensuring swift and effective resolution.
Ensure Compliance: Maintain compliance with local statutory requirements and advise management on necessary actions.
Collaborate Across Borders: Work with international units to drive strategic initiatives and support business teams effectively.

Local area,