Job Description

Job Description

Job Description

Where do you see yourself in 2 years...5 years? Looking for a career? For a path to opportunity? We have it and look forward to helping you achieve your goals! We value you, your vision, goals, and hard work. If you are an individual who is looking for a career path with organized pay increases and bonuses and you also enjoy working with seniors in a friendly, positive, cultured environment; Bahama Bay Club could be the home for you!

Bahama Bay Club is proud to be growing. As we grow that allows us to bring on more quality team members. Bahama Bay Club is a progressive Assisted Living/Memory Care Community in Sanford, Florida serving our residents in their homes. Resort-Style Assisted Living and Service provides our families with the highest level of services in our industry in an above-average compensation, free meals, very good subsidized benefits, PTO, and opportunities for advancement. 

Job Type: Full-time

Top pay offered for the right individual 

Benefits:

• Top pay offered!
• An amazing team culture
• Positive work environment
• Relaxing work environment
• Full benefits package
• Extensive employee assistance program
• Free meals daily
• Bonuses referral program

Schedule:

• 8-hour shift
• Day shift
• Some holidays
• Monday through Friday with some weekend availability if needed

Responsibilities

• Answers incoming calls, both internally and externally, in a warm, pleasant and professional manner
• Ensures that all messages are relayed promptly to the intended person
• Maintains current visitor log
• Greets all visitors, residents, family members, and associates warmly and invitingly on the phone
• Ensures that the reception areas are clean, hospitable, and inviting
• Ensures the compliance of all Concierge Team standards and first Impressions Captain standards for the community entrance from the driveway entrance(s) through the lobby
• Responsible for the creation and maintenance of resident face sheets utilizing the computer system
• Ensures all issues or concerns related to an inviting environment and hospitable atmosphere 
• Posses and maintains knowledge of the community, its benefits, the service provided, the residents and associates
• Be able to assist the Executive Director with inquiries when necessary
• Assists the Community with Administrative support as needed including,

Qualifications

• Receptionist experience preferred but not required
• Ability to read, write, and follow oral and written instructions in English
• Must be able to speak and understand English to communicate with supervisors and residents
• Must be able to pass a Level 2 background check 
• Must be reliable, show up to work at scheduled shift on time
• Must be passionate about working with seniors

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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