Job Description
About Everplans
Everplans helps you organize, store, and securely share all of your most important information. From your home, to your documents, to your personal decisions. Through a combination of original content, a personalized guidance engine, and an intuitive digital vault, people can say goodbye to sticky notes around the computer, old file folders underneath the bed, and out-of-date paperwork.
Everplans is distributed via financial professionals to their clients, through insurance and financial services organizations to their policyholders and customers, and as a benefit offered by employers to their employees.
About the PositionThe QA Tester ensures that Everplans continues to lead the industry in quality and that our users will enjoy a bug-free experience across all aspects of the product including our web app, content site, partner landing pages, API integrations, mobile app, and anywhere else Everplans provides value. Additionally the QA Tester will have the opportunity to influence the product not only by testing the features but by providing input into the user experience itself.
About YouYou are an extremely detail-oriented person who likes creating and improving your processes in order to provide the highest level of Quality Assurance for software development. You are meticulous in your approach to detailing issues to create repeatable steps that allow our product and software developers to efficiently identify and remedy bugs. You use a wealth of tools, including screenshots and screen recordings, to document and illustrate issues. You thrive on a challenge and are comfortable exploring new technologies, concepts, and approaches to keep our products and development on the cutting edge. Lastly, you have an acute sense of priority and are comfortable asking questions, asking for help, and offering your time and expertise wherever needed.
Duties and responsibilitiesCreate testing scripts and checklists to maintain consistency around QA protocols
Plan, create, and manage the overall Quality Assurance strategy
Develop and evolve processes for efficiency and improvement across multiple metrics
Test current products and identify deficiencies
Write detailed, repeatable bug reports with illustrative screenshots, recordings, URLS, and relevant details
Suggest solutions to identified product problems
Leverage technological tools wherever possible to improve the quality of your testing (but not as a replacement for it)
Collaborate with the Product Team to ensure consistent project execution
Identify quality assurance process bottleneck and suggest actions for improvement
Collect quality data
Identify key KPIs for product quality
5 years testing SaaS apps
Detail-oriented and organized
Experience writing and executing regression scripts
Cross-browser (IE, Edge, Chrome, Safari, Firefox) and cross-platform (Windows, MacOS, iOS, iPadOS, Android) testing experience
Experience entering browser developer modes to capture error details
HTML, CSS, Javascript coding experience
Experience with testing automation tools
Testing within regulatory frameworks such as HIPAA
Experience testing for security vulnerabilities
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