Public Service Clerk - Spanish Speaking Job at Illinois Secretary of State, Chicago, IL

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  • Illinois Secretary of State
  • Chicago, IL

Job Description

Job Description

Job Description

Office of the Illinois Secretary of State Alexi Giannoulias
Job Title: Public Service Clerk – Spanish Speaking
Division: Field Services
Union: SEIU
Location: 2250 S. Canal St., Chicago, IL – Cook County
Salary: Range from $3,661 to $4,842 monthly plus stipend for Spanish translation and interpretation services.
Benefits:
Attn: Employees performing these duties must be 21 years of age by the start date of employment

Please note:

When applying for this title you may identify up to three IL Counties or Cook County Zones where you would like to or be willing to work. See information regarding Cook County Zones below.

Zone 1: 125 W Monroe St, Chicago Zone 2: 1470 Lee St, Des Plaines
191 N Clark St, Chicago 2100 N Ridge Rd, Evanston
2250 S Canal St, Chicago 5401 N Elston Ave, Chicago
Zone 3: 1903 N Mannheim Rd, Melrose Park Zone 4: 41 W 162nd St, South Holland
5301 W Lexington Ave, Chicago 7358 W 87th St, Bridgeview
10300 W Roosevelt Rd, Westchester 9901 S ML King Dr, Chicago
12633 S Ashland, Calumet Park
Zone 5: 405 Lake Cook Rd, Deerfield Zone 6: 570 W 209th St, Chicago Heights
650 Roppolo Dr, Elk Grove Village 14434 S Pulaski Rd, Midlothian
1227 E Golf Rd, Schaumburg

Overview:

Performs a variety of clerical tasks in rendering service to the general public involving driver privileges and registration and titling in the State of Illinois at a Driver Services Facility. 

Duties and Responsibilities:
  • Reviews and completes driver’s license applications; checks appropriateness and validity of applicant identification documents; administers and grades written drivers examinations; administers vision tests to driver’s license applicants; codes applications according to results; explains incorrect test responses to applicants; operates photographic equipment in order to issue a driver’s license and/or photo identification; serves as information clerk for Facility, directing applicants and public to appropriate area for service; enters applications, other drivers license or related form and/or applicant information on computer terminal to update records
  • Performs cashier’s functions for driver’s license fees, balances cash or checks with validation tape totals to assure that all fees are accurately accounted for; prepares deposit records or other routine financial documents necessary to process collected fees; may prepare reports on applications processed for submittal to supervisor.
  • Reviews and completes motor vehicle registration or title applications; reviews fee checks and assures that necessary attachments are present; accepts cash or check for fees and prepares for final processing; performs manual or automated sticker sales.
  • Performs other duties as required or assigned.
Requirements:

Requires knowledge, skill and mental development equivalent to completion of eight years elementary school and one year of general office experience preferably including six months in a driver or motor vehicle facility and operation of keyboard equipment.

Knowledge, Skills and Abilities:
  • Requires working knowledge of business English, spelling and commercial arithmetic.
  • Requires working knowledge of office methods, practices and procedures.
  • Requires elementary knowledge of basic bookkeeping procedures and techniques.
  • Requires elementary knowledge of the Illinois Vehicle Code as it applies to office tasks pertaining to obtaining or retaining a valid Illinois driver’s license and the processing of various motor vehicle forms.
  • Requires ability to maintain records of some complexity.
  • Requires ability to deal tactfully with the general public and to maintain satisfactory working relationships with other employees.
  • Requires ability to communicate both orally and in writing.
  • Requires ability to operate in an independent manner within defined procedures.
  • Requires ability to lift/carry 0 – 10lbs. and travel to other facilities and/or mobile locations to perform assigned duties.
  • Requires the ability to fluently read, speak, translate and write in Spanish to assist the public.
Application Process: 
  • Please visit to apply by completing the online application; you may also upload a resume or other attachments as needed.
  • Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
  • Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).
Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.

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