Job Description

Baltimore, United States | Posted on 08/01/2024

• Industry Nonprofit Charitable Organizations
• Work Experience 5+ years
• Salary Competitive, based on experience and education
• State/Province Maryland
• Country United States

Job Description

Program Management (40%)

• Oversee daily operations of various programs, including health and wellness centers, transitional housing, youth housing, harm reduction, and HIV testing.
  
• Oversee peer counseling, resource navigation, and non-medical case management.
  
• Oversee harm reduction materials and education concerning safer sex and overdose prevention.
  
• Provide essential services such as food, laundry, transportation, and companionship.
  
• Support annual program operations budget and hiring plan.
  
• Develop strategies for program growth and expansion.
  
• Maintain contact with key public and private sector individuals.
  
• Represent MSH at public functions and make effective presentations.
  
• Program Development and Implementation : Design, develop, and implement new program initiatives and improve existing ones.
  
• Ability to step in and assist in programmatic areas as needed.
  
• Supervise Housing Program Manager and Harm Reduction Manager.
  
• Conduct employee evaluations and handle grievances and employee appeals.
  
• Ensure staff coverage for MSH facilities.
  

Compliance and Reporting (15%)

• Assist with accurate and timely data reporting.
  
• Maintain accurate visitor and client records.
  
• Oversee case management chart reviews and incident reporting system.
  
• Monitor bed usage and prepare monthly reports.
  
• Ensure compliance with state and local regulations and contracts.
  

Professional Development (10%)

• Develop and implement training and operational documentation.
  
• Encourage continuing education and training for staff.
  
• Develop professional relationships and explore partnerships that expand the organization's mission.
  

Crisis Intervention (10%)

• Respond to staff requests for crisis management assistance.
  
• Assess potential crises and utilize resources to de-escalate situations.
  

Required Education and Experience

• Minimum of five (5) years of supervision and management experience, or an equivalent combination of education and experience.
  

Qualifications and Skills

• Extensive knowledge of TLGBQ needs and experiences.
  
• Ability to provide visionary and strategic leadership.
  
• Commitment to self-reflection and personal awareness.
  
• Strong leadership, supervisory skills, and knowledge of Trauma-Informed Care models.
  
• Excellent verbal and written communication skills.
  
• Strong analytical and problem-solving skills.
  
• Intermediate to advanced computing skills.
  
• Experience with case management systems.
  
• Ability to meet deadlines and work independently.
  

Requirements

Bachelor's Degree is required, experience equivalency may be considered instead of a degree.

Driver License: Valid, with no violation within the last two years.

Five years of program Management experience.

Mission-Driven and Committed

• Paid time off
  
• Health, dental, and vision insurance options
  

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