Job Description

Job Description

Champion innovation at the intersection of technology and business, guiding crossfunctional teams to deliver analytics products that drive real value.

As an Analytics Director on the Open Banking Analytics Team, youll be driving data and analytics strategy, execution, and innovation for Open Banking capabilities to support customers and external parties and ensure secure data sharing for our customers. You will work closely with quad partners (Product, Technology, Operations, and Risk) to identify opportunities, deliver actionable insights, and enable datadriven decisionmaking across the organization.

Job Responsibilities

• Develop and execute the analytics roadmap aligned with Open Bankings business objectives
• Champion a datadriven culture and promote analytics best practices across the team and quad partners
• Collaborate with quad partners to understand business needs, define analytics requirements, and deliver impactful solutions
• Communicate complex analytics concepts and results to nontechnical stakeholders, influencing strategy and decisionmaking
• Lead the design, development, and implementation of advanced analytics solutions, including dashboards, predictive models, and reporting tools
• Ensure analytics solutions are scalable, robust, and deliver measurable business value
• Build, mentor, and manage a highperforming analytics team, fostering professional growth and collaboration
• Oversee data quality, integrity, and governance for all analytics initiatives
• Partner with Technology and Data teams to ensure secure, compliant, and efficient data management
• Stay abreast of industry trends, emerging technologies, and best practices in payments analytics
• Drive continuous improvement in analytics methodologies, tools, and processes

Required Qualifications, Capabilities, and Skills

• Bachelors degree in a quantitative or other applicable field, and 10 years of experience in an advanced analytics, product management, or related role
• Experience managing analytics solutions and delivery within a complex organizational structure
• Knowledge to effectively leverage common analytics tools and technologies such as SQL, Python, R, Tableau, or Power BI
• Excellent communication skills with the ability to convey complex analytics concepts to stakeholders with varying levels of technical knowledge
• Proficient using MS Excel and PowerPoint
• Ability to provide insights, manage stakeholder expectations, influence decisionmaking at all levels
• Strong leadership skills with the ability to guide crossfunctional teams towards achieving common goals
• Knowledge customer survey data and survey design; proven ability to drive insights from data to impact product and service strategy
• Experience converting customer feedback into actionable opportunities for customerfacing employees

Preferred Qualifications, Capabilities, and Skills

• Experience in the banking or financial services industry highly desired
• Experience coaching product managers to grow their skills while maintaining a strong team culture
• Experience leading across multiple product areas

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