Job Description

Required Skills

• Proven experience in online sales or a similar role.
• Excellent communication skills
• both written and verbal. Strong understanding of digital sales strategies and e-commerce platforms.
• Ability to analyze sales data and provide actionable insights.
• Highly organized

Job Summary

We at Dexcom, Inc are seeking a dynamic and motivated Online Sales Representative/Chat Agent to join their team. As an Online Sales Representative/Chat Agent, you will be responsible for engaging with customers through online chat platforms, providing product information, processing orders, and resolving any customer inquiries or issues in a timely and professional manner. The ideal candidate will have excellent communication skills, strong attention to detail, and a proactive approach to problem-solving. Previous experience in sales or customer service is preferred but not required. This is a fantastic opportunity for someone looking to start or further their career in the customer service industry. If you are passionate about delivering exceptional customer service and thrive in a fast-paced, online environment, we want to hear from you! Apply now to join a dynamic team and grow with our client. (PLEASE NOTE THAT THIS POSITION IS FULLY REMOTE.)

Experience

Entry Level

Job Responsibilities

• Drive online sales through effective customer engagement and innovative digital strategies.
• Manage customer inquiries, providing product information and resolving any issues promptly.
• Monitor sales performance, identifying trends and opportunities for growth.
• Work closely with the marketing team to develop and execute online sales campaigns.
• Ensure the online store is always up-to-date with accurate product information and pricing.

Job Benefits

• Competitive Salary
• 401k Savings plan with company matching
• Pension plan
• Paid vacation time
• Paid Holiday time

Desired Skills

• Customer service skills
• Closing skills
• Presentation skills
• Time management
• Analyzing sales data

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