Job Description

Job Description

This is a full-time Monday-Friday position primarily covering the Central Illinois territory, Morris to Macomb, as needed. When not traveling to sites to serve our employees, the position will have one remote/flexible day weekly. The salary range for this role is $51,000–$63,000, including full benefits. They include: paid time off (PTO), paid holidays, life insurance, medical, dental, vision insurance, store discount, and 401(k) plan with company match.

The Nurse Health Coach works with employees and provides necessary wellness coaching to reduce or eliminate high-risk behaviors, encourages the adoption of habits that are conducive to a higher quality of life, and utilizes lifestyle medicine to improve the health of our employees. The Nurse Health Coach promotes well-being by increasing awareness of biometric results and resources, identifying and preventing chronic disease, and elevating participants' engagement in their own health and wellness. Engages risk-stratified members by providing health coaching sessions and onsite delivery of programs and creating customized wellness plans.

Example Duties and Activities

• Provides face-to-face coaching, counseling, consultation, and referral services to manage various chronic health conditions, and lifestyle behavior changes.
• Assists employees in coordinating medical care and comprehending any medical conditions they might have.
• Provides feedback and is involved in problem-solving issues related to improved navigation through the healthcare system for specific high dollar or high-risk patients.
• Answers health care questions, directs insurance questions, acts as a liaison when applicable with employees’ physician practices, and coordinates resources available for the employee.
• Comprehends claims data and creates action plans to increase the population’s health.
• Creates goals and evaluates the results of programs offered.
• Conducts follow-up with employees to monitor participants' efforts and measure progress.
• Manages participant databases, files, and internal and external reporting on outcomes.
• Stays abreast of current population health data to provide employees information on healthy lifestyle choices.

Required Competencies

• Degree and Credential Requirements - Bachelor’s degree in nursing (BSN) and current Illinois Registered Nurse (RN) in good standing.
• Wellness Role Model - Effective practitioner of the four domains of self-care: physical, mental, emotional, and spiritual health. Recognizes how the four domains play a role when it comes to behavior change and is passionate about helping others live healthier lives and achieve goals.
• Client Engagement - Takes a strengths-based, client-centered approach to developing relationships at all levels while establishing appropriate boundaries. Adept at delivering feedback that is constructive and unbiased. Creates and maintains a safe environment for open discussions.
• Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.
• Technical Knowledge – Has working knowledge of G Suite, MS Office, and the internet.
• Autonomy - Takes initiative without waiting to be directed, does what is asked, and works until the job is completed. Takes ownership of mistakes and learns from them rather than makes excuses.
• Outcome-Oriented - Meets or exceeds specific goals as quickly as possible. Focuses on results, not the process, and will leverage resources available and solve problems creatively to get the job done.
• Continuous Learning - Stays current on trends related to Evidence-Based Practice (EBP) in population health and lifestyle medicine. Has a thirst for knowledge and applies it appropriately.
• Critical Thinking - Uses judgment and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Data Review and Reporting - Collects, interprets, and examines data to identify root causes, evaluate actions, and continuously improve processes to achieve program goals.

Preferred Competencies

• Certification - Holds a health coaching certification that is recognized by the National Board for Health and Wellness Coaching (NBHWC).
• Industry Expertise - Has worked in community or population health or in health- and wellness-related roles.

Other Requirements

• Background Screening - All candidates must pass a pre-employment background check. Must have a valid driver’s license, up-to-date auto insurance, and a good driving record.
• Travel- Weekly travel to retail locations is required to meet with employees to discuss health goals.

WHO WE ARE

Goodwill Industries of Central Illinois is a non-profit organization with 11 stores, seven donation centers, a logistics center and an online auction site. In addition, we operate two employment service centers and a home for veterans experiencing homelessness. The money raised by the sale of donations goes to fund our free programs. Our programs include: helping people find employment, assisting our veterans with job services and resource referral, serving youth around the area with several different programs, and operating a 15-bed home for veterans. Goodwill has been serving Central Illinois since 1934.

MORE THAN JUST A TEAM

Goodwill employees are more than just a team. They are a close-knit group of people which enjoy fostering friendship and support. Goodwill employees work together knowing that, as a non-profit, their job means someone is getting the assistance they need. It's working with a purpose.

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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