The position leads all aspects of the auditing, posting, and balancing of daily financial transactions to support the resort's continuing effort to deliver outstanding guest service and financial profitability. As well as being the overnight guest service agent.
Keeping hotel financial records in order
Processing invoices, transactions, room charges, refunds, etc.
Preparing and distributing employee checks
Verifying that all accounts are balanced and supported by documentation.
Checking guests in and out of the hotel
Responding to guests needs, requests, and complaints
Answering the phone and making reservations
Summarizing each night's operations and listing any follow-up tasks for management
Following End of Day procedures.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People, Exceptional Benefits on Day One. Benefits start on your first day of work with no waiting period! Hilton Grand Vacations is committed to putting people first. That's why our benefits plan starts when you do. But that's just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Benefits that support Team Member health and financial wellbeing. Travel and hotel discounts for Team Members, family and friends. A healthy work-life balance with PTO and flexible hours. Team Member events that build camaraderie through fun activities. An open-minded culture committed to diversity and inclusion. Incentives for Team Members that exhibit excellence every day.
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