Job Description

Overview

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity youll love, please start your application today!

Responsibilities

• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Ensure all guests feel they are having an exceptional experience at the property

Qualifications

• Computer proficiency is required; experience with accounting or reservation software is preferred
• Great communications and excellent customer service skills are required
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
• Some college is preferred but a high school diploma or equivalent is required
• Overnight shift; requires flexible hours

Job Tags

Similar Jobs