Job Description

Position Overview:

Fourth Street Clinic's Outreach Department is a dynamic team serving individuals experiencing homelessness throughout the greater Salt Lake area. Programs include the Mobile Medical Program, Street Medicine Team, Homeless Resource Center Clinics, and the Medically Vulnerable People (MVP) Program. Together, we deliver integrated health care directly in the community.

The Community Health worker (CHW) for the Mobile Clinic plays a vital role in providing accessible, compassionate, and patient-centered care. This position supports clinical operations in the field, connects patients to essential health and social services, and helps reduce barriers to care by building trusting relationships. The CHW collaborates closely with the mobile clinic supervisor, medical providers, outreach teams, and community partners to improve health outcomes and support whole-person care.

Core Responsibilities:

M obile Clinic Operations & Logistics

• Assist the Medical Assistant in stocking the mobile clinic, including checking supply par levels in the Gail Miller Garage, supporting the ordering process, and transporting.
• Perform daily, weekly, and monthly quality control checks on mobile medical devices, ensuring proper function and documentation.
• Arrive early at community sites to assist with parking and setup, including clearing spaces and identifying hazards.
• Coordinate with community partners to resolve site-related issues.
• Manage medication delivery for each mobile site, including documentation and receipt filing, in accordance with protocol.

Patient Support & Care Coordination:

• Assist with patient flow management, including maintaining waitlists and coordinating referrals.
• Locate patients for scheduled appointments or follow-up paperwork through outreach and communication with site staff.
• Support referral coordination and assist patients with completing paperwork.
• Build trusting relationships to encourage engagement in continuity of care.
• Collaborate with case managers and clinical teams to ensure integrated care.
• Arrange patient transportation when needed and coordinate with emergency responders (MCOT, EMS) on patient safety and urgent needs.
• Conduct outreach prior to clinic days to pre-schedule patients.
• Provide registration and intake support as needed.
• Assist patients with Medicaid applications and insurance verification.

Program Support &Administration Duties:

• Provide culturally responsive, trauma-informed, harm-reduction-based engagement.
• Maintain accurate documentation in the electronic health record (EHR) and adhere and HIPAA policies.
• Participate in team meetings, staff meetings, and required training.
• Support a safe, organized, and efficient mobile clinic environment.
• Uphold Fourth Street Clinic's mission, values, and commitment to health equity.

Required Qualification:

• High school diploma or equivalent.
• Demonstrated cultural humility and sensitivity with diverse populations.
• Strong communication, both verbal and written, leadership, and problem-solving skills.
• Experience in Excel and data.
• Ability to work independently and collaboratively.
• Valid Utah driver's license, proof of insurance, and safe driving record:
  • No more than 2 moving violations in the past 3 years.
  • No DUI convictions within the past 10 years.
  • No more than 2 chargeable accidents within 1 year.

Preferred

• Bilingual or multilingual skills.
• Community Health Worker certification or willingness to obtain.
• Experience in outreach, case management, healthcare, public health, or homeless services.
• Familiarity with local homeless-service networks and community resources.

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