Job Description

Job Description

What are we building?

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?

What’s the position?

The Compliance Monitoring Manager is responsible for overseeing the organization’s Assurance Monitoring Program, which provides ongoing oversight of day-to-day business operations, including functional compliance reviews of the platform, transactional behavior, and employee actions. This role ensures that monitoring activities are designed and executed to proactively detect potential non-compliance, control weaknesses, or operational inconsistencies in patron transactions. The Manager leads a team of analysts and plays a critical role in maintaining monitoring standards, analyzing trends, and supporting business partners in remediating identified issues.

Key Responsibilities:

• Lead the design, execution, and continuous improvement of the assurance monitoring framework, with particular focus on transactional monitoring.
• Supervise a team responsible for reviewing business transactions, data changes, and other operational activities for compliance with internal policies and regulatory standards.
• Ensure monitoring protocols assess operational behavior and transactional activity against applicable internal policies/procedures and regulatory requirements.
• Confirm the quality, consistency, and timeliness of monitoring reviews and reports.
• Identify trends, patterns, or control gaps and escalate significant risks to senior compliance leadership.
• Collaborate with operational teams to address monitoring findings and drive corrective actions.
• Prepare and distribute reports summarizing key observations, risk themes, and monitoring performance metrics.
• Maintain awareness of regulatory developments and emerging risks that could impact the monitoring program.

What are we looking for?

• 4+ years in compliance, audit, or risk management.
• Strong knowledge of regulatory requirements relevant to industry (iGaming/Sports Wagering).
• Experience conducting monitoring reviews or audits.
• Excellent analytical and report writing skills.
• Leadership experience or potential.
• Bachelor’s degree required; certifications such as CAMS, CRCM, CIA, or similar are a plus.

What’s in it for you?

We offer our employees more than just competitive compensation. Our team benefits include:

• Competitive pay and benefits
• Flexible vacation allowance
• Flexible work from home or office hours
• Startup culture backed by a secure, global brand

Roster of Uniques

We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

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