Job Description

Overview This position is located in Field Operations Directorate, Office of Field Operations, District 41, Honolulu HI Field Office. As an Immigration Services Officer, you may conduct in-person interviews to adjudicate applications for immigration benefits and assist other federal agencies in identifying those who pose a threat to national security and public safety. Responsibilities Screening and vetting to grant or deny complex applications and petitions for immigration benefits based on electronic or paper applications, petitions, and in-person interviews. Research and interpret sources including immigration laws and regulations, operating instructions, legislative history, precedent decisions, state and local laws, and international treaties to determine adjudicative decisions. Plan and conduct independent research concerning the eligibility and entitlement of persons seeking benefits, employment, and/or legal status under the Immigration and Nationality Act as amended. Conduct preliminary fact-finding and initiate further action where information indicates fraud has been detected. Use government systems to perform security checks in accordance with all applicable DHS/USCIS laws and policies; conduct file searches for aliases, dates of birth, and criminal behavior. Write well-organized, logical, often complex legal decisions and opinions that are clear, consistent with adjudicative standards and legislation, and applicable to the facts of the case or which communicate USCIS policies and procedures. Complete and update administrative reports, systems, and security reporting requirements in accordance with applicable regulations and procedures. Conduct in-person interviews (screening and vetting) to elicit information or statements to assess credibility and identify inconsistencies. Provide direct support and assistance to CBP and ICE personnel and officials of other federal agencies. Qualifications The qualifications for this position include GS-09, GS-11, or GS-12 level eligibility as described in the vacancy. See the original announcement for full details on required specialized experience or education for each grade. The responsibilities described are for the full performance level; developmental grades will have more limited scope and independence. Requirements / Conditions of Employment You must be a U.S. Citizen or U.S. National to apply. Successfully pass a Background Investigation including financial disclosure and a drug screening. You must submit a resume and supporting documentation. Males born after 12/31/1959 must be registered with the Selective Service. USCIS telework policy applies; telework eligibility as determined by agency policy. Relocation expenses are not reimbursed. Appointment type: Permanent; Work schedule: Full-time; Service: Competitive; Promotion potential: 12; Position sensitivity and risk: NCS/High Risk; Security clearance: Not Required. Residency requirement for all applicants not currently employed by USCIS; probationary period of 1 year may apply. Education & Experience GS-09/11/12 grade levels require specialized experience and/or education as described in the original announcement. Documentation such as transcripts may be required. See the job posting for detailed qualification standards and substitution rules (e.g., Master’s degree or JD/LLB for GS-09; doctoral degree or 3 years of graduate study for GS-11; and related criteria for GS-12). How to Apply Please read the entire announcement and all instructions. To apply, complete the online application and submit the required documents by 11:59 PM (ET) on 10/08/2025. The application process includes: Click Apply Online Answer the questions and attach necessary supporting documentation Submit the application before the deadline You may update your application in USAJOBS during the open period. For status checks, log into USAJOBS and use Track this Application. The announcement status can be found at the provided links in the original posting. If you cannot apply online, contact the Hiring Office at least one business day before the closing date for instructions. Applications will not be accepted by mail. Agency Contact Information HROC Staffing Help Desk Phone: 952-697-8380 Email: HROCStaffingHelpDesk@uscis.dhs.gov Next Steps After submission, applications will be reviewed for qualifications. Best-qualified applicants will be referred for interview. A final offer may be made within 90 days after the deadline. If selected, a suitability/security background investigation will be conducted. Benefits A career with the U.S. government provides a comprehensive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan; flexible spending accounts; leave and paid holidays; telework opportunities; and other programs. For details, see the DHS Benefits information. Required Documents Resume: Submit a resume demonstrating your experience as outlined in the Qualifications section. The first two pages will be reviewed for eligibility. If needed, submit a college transcript (unofficial acceptable for initial qualification). Provide transcripts if education is being used to meet qualifications. See the original vacancy for complete list of required documents and submission instructions. Other common documents include proof of veterans’ preference, SF-50 for current/former federal employees, CTAP/ICTAP documentation, and any other documents requested in the announcement. Notes Additional guidance may be requested after the closing date. The Federal hiring process emphasizes fairness and transparency. Applicants may be asked to provide writing samples during interviews. Telework is episodic and subject to agency policy. #J-18808-Ljbffr Honolulu HI Field Office (DOHS)

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