Job Description

Charter One works with schools across the country to provide all-inclusive education management services. At Charter One we pride ourselves on our thorough knowledge of charter school operations, academics, finance, human resources, information technology, marketing, and more. We handle the day-to-day work so that client school boards can focus on governance and policy issues to be sure that the vision and mission of the school are being carried out properly.

Charter One is currently accepting applications for a Human Resources Substitute Coordinator in Mesa, Arizona .

The HR Substitute Coordinator is responsible for reviewing and processing substitute teaching applications, conducting interviews, performing background checks, and assisting with employment verifications. The Substitute Coordinator manages substitute employee records, ensures accurate data entry in HRIS systems, and guides school administrators in handling disciplinary matters. Additionally, this position tracks all substitute-related data, conducts exit interviews, and support the preparation for state and federal audits. The HR Substitute Coordinator plays an essential role in maintaining compliance and supporting the overall HR operations within the organization.

Responsibilities include but are not limited to:

• Provides exceptional support to all internal partners and clients, as well as, potential new candidates/new employees; respond promptly to questions and take ownership of follow up.
• Process and review employment applications to evaluate eligibility of substitute teaching applicants.
• Interview job applicants for the substitute position for all client schools.
• Conduct reference or background checks on job applicants.
• Onboard new hires by reviewing new hire paperwork and collecting required documents for employment.
• Complete I-9 employment verification using E-verify.
• Process new hire paperwork in HRIS systems; data entry.
• Maintains employee records and ensures data accuracy in HR systems.
• As applicable, coaches, counsels and guides school admin. before executing substitute disciplinary actions.
• Manages and tracks all substitute disciplinary action.
• Maintains and updates data within tracking systems, as new hires move through the onboarding process.
• As needed, conducts exit interviews and ensures that necessary employment termination paperwork is completed.
• Assists with compiling data for state and federal audits.
• Other duties as assigned

Required Skills/Abilities:

• Strong customer service skills, with the ability to communicate effectively and professionally with a variety of individuals.
• Strong organizational skills, with the ability to manage multiple tasks and prioritize effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and HRIS systems (experience with ADP or similar software is a plus).
• Ability to maintain confidentiality and handle sensitive employee information with discretion.

Minimum Qualifications:

• High school diploma or equivalent
• Valid AZ IVP Fingerprint Clearance card
• Excellent communication and relationship management skills
• Business acumen

Preferred Qualifications:

• Bachelor’s degree in HR or related field
• SHRM-CP or SHRM-SCP credential

Interested candidates are encouraged to complete an online application and submit the following supporting documentation:

• Valid Arizona IVP Fingerprint Card
• Current resume
• Letters of Recommendation

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