Job Description

HR Assistant

Ready to level up your HR career on a global stage? Apply now and join our growing HR team!

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About the role:

Our HR team is growing, and we’re looking for a proactive, detail-driven HR Assistant who loves people, process, and making things run smoothly.

This is an exciting opportunity to build hands-on HR experience across multiple countries, supporting global teams including the UK, India, and the US. You’ll be the person who keeps our HR operations tight, compliant, and employee-centric - from onboarding to offboarding, lifecycle administration to data accuracy.

If you enjoy variety, thrive in a fast-paced environment, and want to develop genuine international HR expertise in a global tech company, you’ll love it here!

What you’ll be doing:

• Manage day-to-day HR queries with professionalism and warmth
• Prepare contracts, letters, salary changes, and policy docs
• Ensure compliance across our operating regions with guidance from the HR Manager & COO
• Own onboarding tasks (background checks, documentation, system setups)
• Support with probation reviews, performance cycles, and exit processes
• Track and maintain accurate records across absence, leave, benefits, and bonuses
• Provide flawless support to employees and managers across multiple time zones
• Support global HR initiatives (new policies, HRIS automation, templates)
• Assist with reporting and metrics (headcount, turnover, sickness, hiring)
• Contribute to culture, wellbeing, and people initiatives

What we’re looking for:

• Experience in HR administration/coordination (in-house or shared service)
• Strong understanding of HR processes and UK employment basics
• High attention to detail – accuracy matters here
• Excellent communication skills, written & verbal
• Ability to handle confidential information with absolute integrity
• A proactive, organised, positive personality
• Experience using an HRIS

Interview process:

Our hiring process is designed to be efficient and transparent. Here’s what to expect:

1. Screening Call – A friendly chat with our Talent Acquisition team to get to know you and discuss the role
2. Hiring Manager Interview – Your chance to showcase your skills, experience, and ask us any questions about the role and team
3. Team Interview – Get to meet with other team members, dive into the exciting projects you’ll be working on, and experience the collaborative energy that drives our success!
4. Final HR Interview – A deeper conversation to understand your values, ensure a great cultural fit, and discuss the next steps.

Benefits and perks:

We offer a competitive salary and a comprehensive benefits package, including

• Competitive Salary: We value your hard work with a salary of between £27,000 - £33,000 per annum
• Generous Annual Leave: Take plenty of time to recharge with 25 days holiday, plus extra days as you grow with us
• Annual Leave Purchase Scheme: Need more time to relax? Purchase up to 5 additional days leave per annum
• Birthday Leave: Celebrate YOU by taking your birthday off
• Length of Service Rewards: Enjoy rewards like bonuses, extra leave, and paid sabbaticals for your dedication
• Company Pension Scheme: Secure your future with our Company pension scheme
• Perkbox Perks: Treat yourself with discounts, cashback, and wellness benefits
• Fully Remote Model: Enjoy the flexibility of working 100% remotely, from wherever you are in the UK - no office required!
• Employee Wellbeing: We’ve got your back with EAP, eye tests, flu vouchers, and excellent sick pay if you’re ever unwell
• Personal Development: We invest in you with tailored training and career growth
• Employee Referral Scheme: Get rewarded for bringing great talent to our team.

About Support Revolution:

At Support Revolution, we help organisations break free from overpriced software support and forced upgrades, slashing maintenance costs while delivering superior service. Our mission is to empower businesses to reallocate savings into innovation, fuelling their growth.

If you’re ready to be part of a fast-growing, forward-thinking company, join us and be part of the revolution!

For more details, click here .

(Note: Support Revolution does not accept unsolicited CVs from agencies.)

By submitting your application, you consent to Support Revolution processing your personal data in accordance with our privacy policy , and for the purpose of recruitment for current and future roles. You can withdraw consent at any time.

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