Job Summary
Assure all routes are filled and provide timely instructions and responses to requests for information throughout the day from both drivers and customers.Job Description
Responsibilities:
Provides customer support by responding to questions and concerns regarding deliveries including no shows, cancellations and scheduled deliveries. Respond to customer inquiries and needs in a timely manner.
Use computer system to retrieve schedule and asset information. Use reference material to quickly and accurately determine the best method to assign driver resources and routes striving for maximum efficiency and utilization while reducing mileage when possible.
Update, prepare, and dispense the daily route schedule. Monitor and document route manifests and deliveries throughout the day adjusting for changes as needed. Make and schedule appointments with customers that require delivery appointments. Route drivers according to their skill set and available DOT mandated Hours of Service regulations.
Complete a variety of daily reports and clerical duties. Ensure correct departments have all necessary paperwork for on time delivery departure.
Required Experience:
Education
High School Diploma
Work Experience
2 years’ experiences with handling inbound/outbound call taking, scheduling and/or administrative work.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position:
$22.00 - $30.75 HourlyThe actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
Every day, we’re focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what’s right to delivering business results, together, we’re better. Explore our Diversity, Equity and Inclusion page .
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Medline Industries, LP complies with the Los Angeles County Fair Chance Ordinance for Employees (FCO) and the State of California Fair Chance Act (FCA). In accordance with the FCO and FCA, an applicant’s criminal history will not result in automatic disqualification from employment. Qualified applicants with arrest or conviction records will be considered for employment
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