Job Description

Job Description

Job Description

Job Title: Dental Lab Technician 
Department: Clinical/Operations  
Reports to: Chief Clinical Officer 
FLSA Status: Non – Exempt 
Starting at $25/hour (Full Time, 35+ hours/week)
Target Start: Flexible (Q4 2025)

 
Company Overview 

Smart Arches Dental Implant Centers have been created by doctors to improve the lives of the patients who entrust us with their care. We have taken the "corporate feel" that exists with big dental implant clinics and become hyper-focused on patient experience and care to drive our company. If you are passionate about helping people start over and strengthen their confidence, then Smart Arches Dental Implant Centers is a great place to call your home. Everyone involved wants to make a positive impact with the work and efforts we give—this is how we can truly make a difference. If this speaks to you, we look forward to hearing from you. 

Position Summary

The Dental Lab Technician is responsible for designing, fabricating, and finishing dental prosthetics and restorations using state-of-the-art digital and traditional workflows. This role requires CAD/CAM expertise, hands-on artistry, and the ability to manage lab equipment including milling machines and 3D printers. Technicians will collaborate with providers, and patients to ensure the highest quality outcomes. 

Duties and Responsibilities 

The duties include, but are not limited to:

• Design dental restorations using Exocad or 3Shape (crowns, bridges, implants, All-on-X). 
• Operate and maintain milling machines and 3D printers for digital production. 
• Fabricate dentures from impression to final insert, including repairs, relines, and re-bases. 
• Collaborate with doctors to ensure case accuracy and patient satisfaction. 
• Maintain quality control across all lab output. 
• Assist in customer case communication when needed. 
• Monitor and manage lab equipment to ensure peak performance. 
• Support team members in lab processes and contribute to continuous improvement initiatives. 

Qualifications 

Required: 

• 3–5 years of dental lab experience (digital or traditional). 
• Proficiency with Exocad or 3Shape. 
• Ability to operate and troubleshoot milling machines and sintering ovens. 
• Familiar with Hyperdent and iCam software.
• Strong attention to detail and quality craftsmanship. 

Preferred: 

• Implant and All-on-X experience. 
• Prior training in dental lab technology. 

Physical/Mental Demands and Work Environment

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.

Equal Employment

Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Smart Arches values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. Smart Arches is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.

Company Safety

We believe that the best care for our patients starts with the best care for our employees. Smart Arches is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.

The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.

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