Job Description

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Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking a dynamic and driven Bilingual Spanish Recruiter to join our team and support high-volume recruitment across diverse roles. The ideal candidate will possess strong interpersonal skills, fluency in both English and Spanish, and a passion for connecting top talent with meaningful opportunities. Prior call center experience and a good track record of successful work history are essential for success in this role.

To be considered, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Key Responsibilities

• Source, screen, and interview candidates for various roles, focusing on Spanish-speaking talent.
• Manage the full recruitment lifecycle, from job posting to offer acceptance.
• Conduct interviews in both English and Spanish, ensuring cultural fit and role alignment.
• Collaborate with hiring managers to understand needs and develop tailored strategies.
• Maintain candidate pipelines for current and future needs.
• Utilize ATS and other tools to manage candidate activity.
• Represent the company at job fairs and recruitment events (virtual and in-person).
• Ensure compliance with policies and employment laws during hiring.
• Provide a positive candidate experience through timely communication and professionalism.

Candidate Qualifications

All motivated and dedicated applicants are encouraged to apply. The ideal candidates should possess:

• Must be 18 or older.
• High school diploma or equivalent; degree in HR, Business, or related field preferred.
• Bilingual in English and Spanish (fluent/professional level required).
• Proven work history with reliability, professionalism, and results.
• 12 years recruiting experience, preferably in high-volume or call center environment.
• Prior call center experience (as recruiter or agent) is strongly preferred.
• Strong sourcing techniques and recruitment tools knowledge.
• Excellent communication, organizational, and time management skills.
• Ability to thrive in a fast-paced, deadline-driven environment.

Compensation and Benefits

At MCI, your contributions are valued. We offer competitive compensation, benefits, and incentives, including:

• Paid Time Off and holidays.
• Incentives & rewards, including cash bonuses and prizes.
• Health benefits after 30-90 days.
• Retirement savings options.
• Disability and life insurance.
• Career growth opportunities.
• Paid training.
• Engaging work environment and casual dress code.

Physical Requirements

This role operates in a professional office environment. It involves sitting/standing for long periods, using a computer and office equipment, and occasionally moving or exerting force up to 40 pounds.

Conditions of Employment

Must be authorized to work in the jobs country, willing to submit to background/security investigations, and drug screening. Reasonable accommodations are provided per ADA policies.

Equal Opportunity

MCI embraces diversity and is committed to providing a work environment free from discrimination and harassment. We consider all qualified applicants regardless of protected characteristics.

About MCI

MCI provides industry-leading solutions in BPO, technology, and customer experience. Recognized as a fast-growing company, MCI operates multiple facilities across North America and internationally, employing over 10,000 professionals.

Additional Details

This description provides a general overview and is not all-inclusive. MCI reserves the right to revise this job description at any time. Employment is at-will.

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