Job Description

Job Description

Job Description

About the Role:

The Assistant Housekeeping Manager plays a crucial role in ensuring that the accommodation facilities maintain the highest standards of cleanliness and organization. This position involves overseeing the housekeeping staff, coordinating daily operations, and ensuring that all guest areas are impeccably maintained. The Assistant Housekeeping Manager will also be responsible for training new staff members and implementing efficient cleaning procedures to enhance guest satisfaction. By managing inventory and supplies, this role contributes to the overall operational efficiency of the establishment. Ultimately, the Assistant Housekeeping Manager helps create a welcoming and comfortable environment for all guests, which is essential for the success of the accommodation services.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in housekeeping or a related field, with at least 1 year in a supervisory role.

Preferred Qualifications:

• Associate's degree in hospitality management or a related field.
• Experience with inventory management and staff training.

Responsibilities:

• Supervise and coordinate the daily activities of the housekeeping staff to ensure efficient operations.
• Conduct regular inspections of guest rooms and public areas to maintain cleanliness and adherence to quality standards.
• Assist in training new housekeeping staff on cleaning procedures, safety protocols, and customer service expectations.
• Manage inventory of cleaning supplies and equipment, ensuring that all necessary items are stocked and in good condition.
• Address guest inquiries and concerns regarding housekeeping services promptly and professionally.

Skills:

The required skills for this position include strong leadership abilities, which are essential for supervising and motivating the housekeeping team. Attention to detail is crucial, as the Assistant Housekeeping Manager must ensure that all areas meet cleanliness standards. Effective communication skills are necessary for addressing guest concerns and collaborating with other departments. Time management skills are also important, as the role involves coordinating multiple tasks and ensuring timely completion of cleaning schedules. Preferred skills, such as experience in inventory management, will enhance the efficiency of supply ordering and usage, contributing to the overall success of the housekeeping operations.

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