Account Manager for Commercial Insurance Job at Grimes Insurance Agency, Inc., Lubbock, TX

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  • Grimes Insurance Agency, Inc.
  • Lubbock, TX

Job Description

Benefits:

  • 401(k) matching
  • Company parties
  • Dental insurance
  • Health insurance
  • Paid time off

We are looking for an experienced account manager to connect with our Commercial insurance clients. In this role, you will be responsible for processing renewal applications, new business applications, marketing both renewal quotes as well as new business quotes to multiple insurance carriers, processing service requests in a timely and professional manner.

To ensure success as an Account Manager you should have a friendly and professional demeanor, great communication skills, and the ability to stay calm under pressure.

Commercial Insurance Account Manager Responsibilities:

  • Learning and understanding company insurance products.
  • Learning and understanding carrier appetites, products, coverages, and underwriting requirements.
  • Answering calls and responding to customer requests. Such as COI', endorsements, coverage changes, payment issues, finance company questions.
  • Accessing customer accounts and policy schedules.
  • Providing customers with detailed information about policies and products.
  • Forwarding customers to sales agents when a policy needs to be initiated.
Insurance Customer Service Representative Requirements:

  • High school diploma or GED.
  • Must have 3+ years Commercial Insurance experience.
  • Texas Insurance License
  • In-depth knowledge of Commercial insurance products and policy schedules.
  • Friendly and professional demeanor.
  • Excellent communication and interpersonal skills.
  • Thorough understanding of insurance related technology
  • Experience utilizing an agency management software and CRM.
  • Advanced knowledge of telephone and call forwarding systems.
  • Ability to remain calm in stressful situations.
  • Ability to explain detailed policy concepts in a simple way.

Compensation: $40,000.00 - $80,000.00 per year

Grimes Insurance Agency is the region's largest personal lines independent agency and has been locally owned and operated for over 70 years. We are a full-service independent insurance agency that provides the best auto insurance, home insurance, life insurance and commercial insurance options to our clients.

The secret to our 70 plus years of success is without question, our team! They don't just make a difference; they are the difference. Each of our 28 team members play a unique role in our success. They are compassionate, caring individuals who just happen to be the very best in the insurance industry.

Being 100% locally owned means, we believe in being 100% invested in the success of our community. We believe in family first, then community then business. We sponsor the areas first and largest Teacher of the Month program where we reward teachers who think outside the box and are leaders in educating our future generations. We're proud Corporates Sponsors of Team Luke Hope for Minds, and are proud supporters of Texas Tech University.

If you're looking for a career in the insurance industry and want to partner with an employer who is invested in your success and one who gives back and is invested in the community give us a call today. Grimes Insurance Agency, Inc.

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